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Privacy Policy

Last updated: June 12, 2026

Minimal data, never sold or shared, deletion on request.

Information We Collect

Army Grad Week needs very little. While you’re just browsing (reading guides, looking at hotels, comparing graduation dates), nothing leaves your browser. We don’t require accounts, passwords, or any personal details to use the site.

When you use the “Email me reminders” feature, you give us your email address, the post your Soldier is at, and the graduation date you entered. We keep it only to send the confirmation and reminders. See “Data Retention” below for what we store and for how long.

How We Use Your Email

Your email is used for two things, and only two:

  1. Confirmation. A single email when you sign up, confirming the post and graduation date we have on file.
  2. Up to four reminders before graduation. If you sign up six or more weeks ahead, short emails go out at 6 weeks, 2 weeks, 1 week, and 1 day out. Each covers one logistics topic (hotels, rental car and packing, gate and weather check, day-of arrival). Unsubscribe anytime from the link in the footer of every email. Unsubscribes take effect immediately for whatever reminders are still scheduled.

We do not sell or share your email, add you to external mailing lists, or send promotional or marketing messages.

Family Stories Submissions

If you submit to Family Stories, you choose what to share. A submission can include your display name, your relationship to the soldier, the graduation date and Army base, your story, and optionally a photo, a short tip, a hometown (city only), a title, a unit, and a star rating. We also collect your email address and, if you add one, a private note to our team.

Every submission is reviewed by a person before anything is published. If we approve it, the public parts (your display name, your story, your photo, and any optional details listed above except your email and private note) appear in the public Family Stories gallery and may be indexed by search engines. Your email address is never published. We use it only to contact you about your submission and to send you a private removal link. Your private note to our team is never published and is used only to help us review your story.

Photos are stored on our media host and may be lightly resized or color-adjusted for display. We record which version of the submission terms you agreed to, as a consent record.

For safety and abuse prevention, and to meet our legal obligations, we also record technical information with each submission: the IP address and browser (user-agent) it was sent from, and timestamps. This information is never published. We use it to prevent spam and abuse, and, if a submission contains content we are legally required to report (such as apparent child sexual abuse material), to include in a report to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by U.S. law (18 U.S.C. § 2258A). This technical information is deleted when you remove your story, except where we are required to preserve it for such a report.

You can remove your story at any time using the private removal link in the email we send you. After you click the removal link, your story comes off the gallery and the photo is deleted from storage within a few hours (processed by a background job, not instant). If you need it taken down urgently, email privacy@armygradweek.com and we will act as quickly as possible.

There are two levels of removal. Self-service removal (using the link in your email) takes the story down and deletes the photo, but retains a minimal record so our systems can recognize if the same story is resubmitted. Full erasure goes further: it also removes your email address and any index keys from our records. You can request full erasure by checking the “erase all my data” option on the removal page, or by emailing privacy@armygradweek.com.

Erased data may persist in private 30-day operational backups, which exist solely for disaster recovery and are not accessible to anyone outside the team. Backup retention is 30 days, after which the data is permanently purged.

Family Stories submissions are for adults 18 or older. Please do not submit a story or photo if you are under 18.

Third-Party Services

The services we use to run Army Grad Week:

Cookies and Tracking

Army Grad Week does not set any cookies of its own. Plausible is cookie-free. Two pieces of state live in your browser’s localStorage, both site-prefixed so they can’t collide with anything else:

  • agw_base: remembers which Army post you last picked, so the homepage offers a one-click shortcut back. Storing this is optional; clearing your browser storage clears it.
  • bct_plan_token: a random ID that ties your browser to your subscription record so you can update your plan later without signing in. The ID is not linked to your name or email on its own; only our subscriber records can connect it. Clearing your browser storage removes it.

Third-party affiliate scripts (Stay22, CJ, Discover Cars, Amazon) may set cookies for attribution, either on page load (Stay22) or when you click a link to leave our site. Those cookies are governed by the privacy policies linked above.

Data Retention

To operate the countdown emails we store, per subscriber:

  • a one-way hash of your email address (the storage key; we don’t index by plaintext email)
  • your email address (the value, needed to actually send the email and not searchable by key)
  • the Army post you selected, and the graduation date you entered
  • timestamps for subscribe, unsubscribe (if applicable), and each email we’ve sent you
  • a random unsubscribe token unique to your record

If you unsubscribe, we flag your record and stop sending. The record stays so a later re-subscribe with the same email knows which reminders you’ve already received. To request a full deletion, email privacy@armygradweek.com and we’ll process within 30 days.

Our email-delivery provider (Resend) retains transactional delivery logs under their own retention policy.

Your Rights

Depending on where you live, you may have rights under the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), or similar laws, including the right to access, correct, or delete personal information.

The most common request is deletion. To delete your subscriber record (email, post, dates, timestamps, unsubscribe token), email the address below. We’ll process within 30 days. Clicking the unsubscribe link in any email flags your record so we stop sending; full deletion is a separate request.

If you submitted to Family Stories, your deletable data includes: your story text, photo, display name, hometown, the email address on the story record, and your removal token. You can delete your story yourself using the private removal link in the email we sent you. For full erasure (removes your email and all index keys, not just the story), use the “erase all my data” option on the removal page, or email privacy@armygradweek.com. We will process full erasure requests within 30 days. Erased data may remain in private operational backups for up to 30 days before it is permanently purged.

CAN-SPAM Compliance

The reminder emails from Army Grad Week comply with CAN-SPAM:

  • every email identifies Conde Digital Solutions LLC as the sender
  • every email includes our physical mailing address
  • every email carries a working unsubscribe link and honors Gmail and Apple Mail’s built-in unsubscribe button (RFC 8058 List-Unsubscribe header)
  • unsubscribes take effect immediately for any remaining scheduled emails

We don’t send promotional messages. If you receive an email from us that looks like marketing, report it to privacy@armygradweek.com and we’ll figure out what happened.

Children’s Privacy

Army Grad Week is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has given us personal information, contact us and we’ll delete it.

Changes to This Policy

We update this policy now and then. Changes are posted here with the date at the top. Continued use of the site after a change means you accept the updated policy.

Contact

For privacy questions or deletion requests:

Conde Digital Solutions LLC
Email: privacy@armygradweek.com
General contact: hello@armygradweek.com