Families entering Fort Benning for Family Day or graduation use Sand Hill Family Day / Graduation Entrance (Custer Road, ACP 5A). Accessible parking, ASL interpreters, and accessible viewing areas require advance coordination with the garrison. Plan to contact the Benning PAO at least two weeks before the ceremony.
At a glance
- Contact the PAO: Two weeks out is the standard lead time across Army installations. Email: usarmy.moore.imcom.mbx.pao@army.mil or call 706-545-5592.
- Gate entry: Enter via Sand Hill Family Day / Graduation Entrance (Custer Road, ACP 5A). Use this gate for Week ~9-10 Turning Green at Kanell Field.
- ADA parking: Handicap placards from any state recognized on federal installations under ADA Title II. Confirm the lot location with the Benning PAO.
- Service animals: Fort Benning is a federal installation. ADA Title II requires access for trained service animals. Carry documentation; gate guards may ask what task the animal performs.
- Rideshare on-post: Uber/Lyft allowed at Benning. Useful if parking proximity is a concern. Reserve in advance; confirm on-post access procedures with the garrison.
Plan ahead
Contact the Benning PAO at least 2 weeks before graduation
Confirm ADA parking lot location, ASL interpreter availability and lead time, accessible viewing area terrain, and whether ADA-accessible portable restrooms are provided for your ceremony. Email: usarmy.moore.imcom.mbx.pao@army.mil or call 706-545-5592.
Mobility and wheelchair access
Gate entry: Sand Hill Family Day / Graduation Entrance (Custer Road, ACP 5A)
The primary graduation entry gate at Fort Benning is Sand Hill Family Day / Graduation Entrance (Custer Road, ACP 5A). Use this gate for Week ~9-10 Turning Green at Kanell Field. The garrison's own current sources disagree on the exact Sand Hill entrance: the live gates webpage names this Custer Road, ACP 5A, hours 0500-1700 weekdays; the garrison's own 2024 access-control map instead lists Custer Road as ACP 4 with no off-post access and assigns the Sand Hill family hours to a different road.
Call ahead via the garrison visitor center ( home.army.mil/benning/my-fort/visitor-information ) to ask about ADA parking locations near the graduation venue and whether any pre-registration is needed on ceremony morning.
Venue and terrain
Confirm with the Benning PAO whether the venue for your specific ceremony date is indoor or outdoor, and what the terrain conditions are.
Rideshare option
Uber and Lyft are allowed on post at Benning. If parking proximity is a mobility concern, a rideshare drop-off near the venue may be more practical than walking from a distant parking area. Reserve in advance; on-post rideshare requires the driver to have a permit or pass. Confirm current access procedures with the garrison when you contact the PAO.
Hearing impairments
ASL interpretation
American Sign Language (ASL) interpretation for the graduation ceremony is available by advance request at Army installations; two weeks’ notice is the standard lead time. Contact the Benning PAO to confirm the request process, exact lead time, and interpreter positioning for Fort Benning specifically.
PA system
Graduation ceremonies use a PA system. Families seated closer to the front typically hear more clearly. If a family member uses hearing aids, the ambient crowd noise and loudspeaker feedback can be challenging. Ask the PAO whether an FM assistive-listening system is available.
Visual impairments
Service animals on post
Service animals are permitted on federal installations under ADA Title II.Fort Benning, as a federal property, is required to allow trained guide dogs and other service animals accompanying family visitors.
Practical steps: carry the animal’s training documentation. Gate guards may ask what task the animal is trained to perform. That is the permissible question under ADA law. They cannot require a vest, ID card, or certification document, but having documentation speeds entry on a busy graduation morning.
Orientation assistance
On ceremony mornings, Family Readiness volunteers and unit representatives are typically present at the venue entrance and can escort guests to accessible seating areas. Uniformed Soldiers stationed at the ceremony venue can also assist with orientation on request.
If something goes wrong day-of
- Flag a uniformed Soldier or MP. Fort Benning is an active installation with Military Police on post. If a family member has a medical emergency or needs assistance, flag down any uniformed personnel. They can radio for help faster than you can find an office.
- The on-post emergency number is 911. On-post 911 connects to the Provost Marshal Office, not a civilian dispatcher.
How to request accommodations
The practical path is to contact the garrison directly at least two weeks before graduation:
- Contact the PAO. Email usarmy.moore.imcom.mbx.pao@army.mil or call 706-545-5592. Include your graduation date, your Soldier’s company if known, and what you need (ASL interpreter, accessible parking guidance, service animal coordination, etc.).
- Contact your Soldier’s battalion. Unit Family Readiness Officers and Family Readiness Liaisons often manage ceremony-day resources that the PAO line doesn’t directly handle. Your Soldier can give you the contact info for their FRO.
- Do this at least two weeks before graduation. ASL interpreter scheduling, in particular, requires lead time. Week-of requests are less likely to succeed.
- Get a confirmation in writing. Ask them to reply confirming what will be available, where, and when. That gives you something to reference if there is confusion on the day.
Garrison website: home.army.mil/benning
Quick reference
- Lead time
- Contact the garrison PAO at least 2 weeks before graduation for ASL interpreters, accessible parking guidance, or service animal coordination.
- PAO email
- usarmy.moore.imcom.mbx.pao@army.mil
- PAO phone
- 706-545-5592
- ADA parking
- Any state handicap placard recognized under ADA Title II. Arrive by 6:30 AM to secure a space. Confirm the lot location with the Benning PAO.
- Day-of help
- Flag any uniformed Soldier or MP for immediate assistance. On-post 911 connects to the Provost Marshal Office.
- Service animals
- Permitted under ADA Title II. Carry training documentation. Gate guards may ask what task the animal performs.
Start your plan
Save your dates and build your accessible graduation-week itinerary.
Common questions
- Is there ADA-accessible parking at Army graduation ceremonies?
- Yes. All Army installations are required to provide ADA-accessible parking near ceremony venues. Handicap placards and plates issued by any U.S. state are recognized on federal installations. Parking lots fill on graduation morning, so plan to arrive early (by 6:30 AM at most posts) to secure an accessible space. Contact the garrison Public Affairs Office at least two weeks before the ceremony to confirm the exact ADA lot location and whether pre-registration speeds access on ceremony days.
- Can I request an ASL interpreter for Army graduation?
- Yes. American Sign Language interpretation for graduation ceremonies is available at Army installations by advance request. Two weeks of lead time is the standard minimum, and some installations require longer. Contact the garrison Public Affairs Office with your graduation date, your Soldier's company, and your interpretation request. Ask specifically: whether interpretation is available for Family Day and graduation, or only one; the exact lead time required; and where the interpreter is positioned during the ceremony. Getting a written confirmation of what was arranged is strongly recommended.
- Can I bring a service animal to Army graduation?
- Yes. Service animals performing a trained task for a person with a disability are permitted on federal installations under ADA Title II. The gate guard may ask two permissible questions: is this a service animal required because of a disability, and what work or task has the animal been trained to perform. They cannot require documentation, certification, or a vest, but having paperwork speeds entry on a busy graduation morning. Service animals are not subject to pet fees at hotels and are welcome at all listed hotels regardless of the hotel's general pet policy.
- Is the graduation ceremony accessible for wheelchair users?
- Accessible viewing areas exist at graduation ceremonies at all four BCT posts. For outdoor ceremonies (Fort Jackson's Hilton Field, or Fort Sill cycles held outdoors at Polo Field), the terrain from the parking lot to the bleachers is often gravel or packed grass, which is hard on manual wheelchairs. Power chairs with pneumatic tires do better. An accessible companion should come along to help navigate uneven ground. At indoor venues (the Cache Creek Chapel Complex, which every currently published Fort Sill schedule names, plus Nutter Field House and Baker Theater at Fort Leonard Wood), surfaces are typically accessible. Fort Sill's venue varies by cycle, so check your unit's graduation notice for which one applies. Contact the garrison PAO at least two weeks out to confirm the accessible entrance, the viewing area location, and the terrain details for your specific venue.